
Logistics · Permits & Operating model
Fleet operator scaled routes without losing margin discipline.
A regional fleet operator was winning routes faster than the business could absorb. We rebuilt the operating model, permits and unit economics so growth compounded margin instead of eroding it.
2.4x
Route expansion
+7 pts
Gross margin
100%
Permits renewed
The challenge
What the team walked in with.
The fleet was expanding into new corridors faster than the finance and compliance functions could keep up. Margin was leaking and permits were slipping.
Our approach
How we sequenced the work.
- 01Rebuilt unit economics per route so pricing reflected the true cost to serve.
- 02Installed a permits calendar and compliance workflow across jurisdictions.
- 03Redesigned the operating rhythm so ops, finance and sales met on the same numbers.
Inside the engagement
Moments from the room.
The outcome
What changed for the business.
Routes more than doubled, gross margin improved seven points, and every permit renewed on time. Growth stopped feeling like risk.
"We grew, and we actually kept the margin. That was the point."
Managing Director · Regional logistics operator
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